Outsourcing implementation without outsourcing product design is one of the all time stupid things people do. Never outsource software by separating product development from product design, and never let anyone design your products if they can’t understand your customer’s needs and psychology. [More]

From early looks it seems content delivery apps are going to be a serious challenge on iPad. None of the first-round attempts have any magic, and some (NYT) are awful. App designers are going to be seriously challenged to deliver content via apps, it’s a new branch of app product design. [More]